► Have you updated your contact information with Sangre de Cristo Electric Association lately? SDCEA uses your phone number when you call in an outage to help identify your account and location. We also use phone numbers to notify you in the event of a planned outage or other necessary work in your area. Please contact Sangre to update your number if you have a new one or have moved from a landline to cell-only since you opened your account. 719-395-2412 or NEW Toll Free: 844-395-2412 .
Would you know what to do if your vehicle struck a power line?
This Colorado school bus driver did. Watch the video below.
Sangre de Cristo Electric Association (SDCEA) cautions members to not be fooled by impersonators who claim to be from SDCEA and threaten disconnection for lack of payment.
Area consumers have recently reported aggressive collection calls demanding immediate credit card payment or purchase of a third-party credit card to avoid loss of service. The callers are not affiliated with SDCEA and are attempting to talk victims out of their credit card or banking information. Consumer protection agencies caution that the scammers often target the elderly.
SDCEA asks our members, if they get a questionable phone call, to get a call-back number from the caller. Then, hang up and call SDCEA directly to see if there truly is an issue with the account in question.
When an account is past due, SDCEA customers receive a series of written notices and are given time to settle their bills before any disconnect would take place.
SDCEA’s Customer Service Department can be reached during regular business hours at 719-395-2412 or NEW Toll Free: 844-395-2412, for clarification of any billing questions. SDCEA members can also review the status of their account at any time online at www.myelectric.coop, and click on the SmartHub icon.
If a call is blatantly fraudulent, SDCEA members are advised to call the local authorities.
See our newsletter in this month's edition of Colorado Country Life.
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Sangre de Cristo Electric Association, Inc.
As a member-owned, not-for-profit electric cooperative, we provide electric service to 12,000 meters in the beautiful Upper Arkansas and Wet Mountain Valleys in central Colorado. In addition to providing electric power to our members, we offer a variety of services, from rebates for installing energy efficient space and water heating equipment to informational presentations.